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Empowering businesses to resolve disputes efficiently and cost-effectively.


A Few of our Valued Partners

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What Is FairClaims?

FairClaims is an easy alternative to court. With nearly a decade of experience as a leading online dispute resolution provider, we've resolved thousands of disputes online. We can help you save employee time, protect your brand, limit liability, & reduce litigation spend.


Resolve disputes quickly to save employee time and mitigate customer backlash.

protect your brand

Protect Your Brand

Preserve your NPS score and mitigate social media + PR backlash by making people feel heard.


Our Arbitrators are carefully vetted - we only accept 7% of applicants, all experienced attorneys. They spend an average of 90 minutes resolving each claim.
save employee time

Save Employee Time

Avoid endless back and forth in customer support. Avoid sending employees to small claims court.


Simple disputes can be resolved in less than a week, and more complex ones only take about three weeks.

Financial ROI

You can save money on outside counsel spend, recover more unpaid invoices and fight more chargebacks.


85-90% of respondents pay out on an award. Even customers who lose usually appreciate the process and respect outcomes.

How It Works

Resolve your dispute 100% online and much quicker than small claims court.

make your case

Make Your Case

Tell us about your dispute. We will invite the other side to resolve it and assign a qualified and friendly Arbitrator.

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Online Hearing

You will upload evidence and have a live phone or video hearing where the Arbitrator will hear both sides of the story.



Your Arbitrator will issue a decision within 8 days of your hearing. This decision is legally binding and enforceable.

How Your Company
Can Use Fairclaims

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Resolve disputes between you and your customers, vendors, or contractors.
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Resolve disputes between two sides of your marketplace.
Recover on unpaid invoices.
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Fight chargebacks.
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