DISPUTES.

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Empowering businesses to resolve disputes efficiently and cost-effectively.

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A FEW OF OUR VALUED PARTNERS
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WHAT IS FAIRCLAIMS
FairClaims helps companies resolve their toughest $15K and under disputes via our online dispute resolution platform. Our suite of tools includes a smart settlement engine, mediated chat, video arbitration and a claims dashboard.
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BENEFITS

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PROTECT YOUR BRAND

Preserve your NPS score and mitigate social media + PR backlash by making people feel heard.

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QUALITY

Our Arbitrators are carefully vetted - we only accept 7% of applicants, all experienced attorneys. They spend an average of 90 minutes resolving each claim.

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SAVE EMPLOYEE TIME

Avoid endless back and forth in customer support. Avoid sending employees to small claims court.

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QUICK

Simple disputes can be resolved in less than a week, and more complex ones only take about three weeks.

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FINANCIAL ROI

You can save money on outside counsel spend, recover more unpaid invoices and fight more chargebacks.

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RESULTS

85-90% of respondents pay out on an award. Even customers who lose usually appreciate the process and respect outcomes.

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HOW IT WORKS

1

MAKE YOUR CASE

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Tell us about your dispute. We'll invite the other side to resolve it and assign a qualified and friendly Arbitrator.

2

ONLINE HEARING

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You'll upload evidence and have a live video hearing where the Arbitrator will hear both sides of the story.

3

DECISION

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Your Arbitrator will issue a decision within 5 days of your hearing. This decision is legally binding and enforceable.
1

MAKE YOUR CASE


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Tell us about your dispute. We'll then invite the other side to join.
2

MAKE OFFERS


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Make and discuss settlement offers and counter-offers. We'll even suggest offer amounts based on disputes like yours.
3

AGREEMENT

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Once you come to an agreement, we'll notify both parties and require that payment be made within 14 days.
 
 
HOW YOUR COMPANY
CAN USE FAIRCLAIMS
 
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Resolve disputes between you and your customers, vendors, or contractors.
 
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Resolve disputes between two sides of your marketplace.
 
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Recover on unpaid invoices.
 
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Fight chargebacks.
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PRICING

SETTLEMENT
$
5-15
per claim depending on volume
(no platform fee)
ARBITRATION
$
225-275
per claim depending on volume
(no platform fee)
MEDIATION
$
150
per claim depending on volume
(no platform fee)