FAQS

Find answers to the most common questions about FairClaims below.

You can also get more detailed questions here  .

What is FairClaims?

We're an online service that helps you resolve your dispute. We're quicker and easier than court and settlements or decisions reached through us are legally binding and court enforceable.

What services do you offer?

We have a variety of online tools to help you resolve your dispute. We can help you reach a settlement agreement with the other side or have one of our arbitrators hear both sides of the story and render a decision.

SETTLEMENT

What is the settlement service?

Our settlement service allows both parties to make settlement offers and counter-offers to try to come to an agreement. The final settlement terms can include both money and non-monetary items like returning property or re-doing work.

Is this official?

Yes! Once you reach a settlement agreement with the other side, it is sanctioned by federal and state laws. The agreement is legally binding and enforceable just like court.

What does the process involve?

It's simple. Sign up and tell us a little about your dispute. We'll then invite the other party to join as well. One you’ve both signed up, you can make settlement offers and counter-offers until you reach an agreement. We also have an online chat room where both sides can discuss potential terms of the agreement. We’ll even give you suggestions on how much to offer based on how disputes like yours have resolved for other people.

What happens after we reach an agreement

Once both sides have agreed to a settlement, the person who owes money will have to pay within 14 days. Most people pay on time, but if not, collecting that payment is a very straightforward process and we'll help you through it.

ARBITRATION

What is the arbitration service?

Our arbitration service allows both parties to tell their side of the story and have an Arbitrator make a decision. Usually this involves both sides uploading their statement and evidence followed by a 30 minute online video hearing. During the hearing, the Arbitrator will listen to the case made by both sides and ask any questions he/she has about the evidence. A decision will be rendered within 5 days of the hearing.

Is this official?

Yes! We use a legal process called "arbitration" to resolve disputes, which is sanctioned by federal and state laws. The decision is legally binding and enforceable just like court.

Is this like court?

We're better! We let you do everything from the comfort of your home or office. No more taking off work just to make your court date. And our arbitrators spend more time on your case than a judge would in court.

Who are your arbitrators?

We have the highest quality arbitrators who are experienced lawyers who went to top law schools. They are also friendly, approachable, and good communicators to ensure you have a great experience working with them.

What does the process involve?

It's simple. Sign up and tell us a little about your dispute. We'll then invite the other party to join and let you upload evidence. We'll assign an arbitrator to your case and schedule a hearing date that works for both parties. You'll then have a 30 minute video chat hearing and you'll get decision a within a few days.

Ok, but how do I actually collect if I win?

Most people pay the decision amount within 2 weeks. But if a party does not pay as expected, collecting that payment is a very straightforward process and we'll help you through it.

What inspired FairClaims?

We created this site because the legal system is too expensive and inefficient at resolving small matters. We knew we could do better. And we love helping people work out their differences quickly and easily.

I still have questions, where can I learn more?

We have answers to more detailed questions here You can also email us at